Welcome to the Chainlink Labs hiring process. Our interviews are fast, focused, and reciprocal—all held on Zoom to ensure speed and flexibility—giving you direct access to the leaders you’ll partner with. The process is tailored to your role and may evolve; we’ll keep you informed.
What to expect
Intro Call (30m)
Conversation with our Head of Executive Talent Acquisition on your background, the role scope, and how our principles guide how we build.
Hiring Manager (45m)
Deep dive into your career trajectory, leadership philosophy, and alignment with team goals.
Team Interviews
Quick sessions with team members on your experience, industry knowledge, and project work.
- Stakeholders (45m each)
Discussions with leaders you’ll collaborate with on Web3 expertise and leadership approach.
- Advisor (45m)
Dialogue with an external advisor on leadership, team-building, and scaling organizations.
Take-Home Project + Presentation
Scoped project to complete within 7 days, followed by a 45-minute team presentation.
Alignment Interview (90m)
Conversation with a senior leader outside the team for a broader perspective on fit.
Final Call with Sergey (45m)
Deep dive on skills, leadership, and mutual fit at the highest level.
Closing
References, background check, and final recruiter check-in.
Job description
We are looking for a Head of Super Users to lead our engagement with the most sophisticated participants across the capital markets and digital asset ecosystem. This role sits at the intersection of product, commercial strategy, and market development—focused on building deep relationships with power users, driving high-value deals, and shaping how leading institutions adopt our platform.
You will work directly with senior stakeholders across traditional finance and emerging digital asset firms, acting as both a commercial leader and a strategic partner. This is a high-impact role for someone who thrives in fast-moving environments and is comfortable operating with autonomy.
Your Impact
- Own and grow relationships with our most strategic users across financial institutions and digital asset firms
- Lead complex, high-value commercial engagements from initial conversation through to close
- Act as a trusted advisor to senior stakeholders, bringing traditional finance on-chain to scale out digital asset ecosystems
- Partner cross-functionally with Product, Marketing, and Leadership to translate key customer needs into product direction
- Help define and execute our strategy for engaging and scaling “super users” globally
- Represent the company externally at industry events and within key market conversations
- Navigate regulated environments, ensuring alignment with compliance and operational requirements
Requirements
- 10+ years of experience working within or selling into traditional finance and/or fintechs
- Digital Asset Domain Understanding: Deep knowledge of digital asset initiatives, including blockchain integration and tokenization
- Strong connections within Tier 1 banks and institutions that are on their digital assets journey
- Proven track record of closing large, complex deals (multi-million-dollar range)
- Demonstrated ability to engage and influence C-level executives with confidence.
- A player coach people leader, with the ability to lead small to medium size teams through a period of high growth
How to approach the conversation
Clarity matters
Answer directly and with focus. Precision is valued more than polish.
Depth over script
We’re interested in how you think and lead, not rehearsed examples. Expect the conversation to stretch into follow-ups.
Think out loud
Share your reasoning and trade-offs. The process is as important as the conclusion.
Dialogue, not Q&A
Come ready with questions about priorities, culture, and operating principles. We want to ensure alignment is mutual.
Before we meet
Explore who we are and how we build with the curated resources below and on our resources page, providing context for a thoughtful discussion.
Keynotes, case studies, and recent press about Chainlink:
Get a deeper understanding of the Chainlink platform and how it powers the verifiable web:
Why join us?
Our mission
Build decentralized systems that link everything to the truth, creating a fair, unbiased world.
Why join us?
Work with an A-team of industry experts, driving Chainlink’s growth at the forefront of blockchain. Boldness is essential here.
Key Principles alignment
We are proud of our collaborative culture. Be prepared to discuss how you align with our Key Principles:
Ownership
We apply high standards in our work and take complete, unconditional responsibility for all outcomes. We always go the extra mile when helping one another, our users, and our community and working toward achieving our objectives.
Focus
Prioritizing outcomes and avoiding the many distractions in our industry enables us to pay full attention to our objectives and achieve more in less time without wasting energy.
Dialogue
Chainlink Labs is an idea meritocracy. We seek to arrive at the truth about every situation through open, honest, and constructive dialogue. We avoid personal biases and ego and seek to overcome the fear of engaging in productive conflict to arrive at truth.